Welcome aboard
You’re in good hands. Here’s a little of what our team has done for businesses like yours – then let’s get to know your story.
From 3 months, then just 1 month’s notice. We only want you to stay if you’re happy.
About 10 minutes · or use Google Forms · or let’s do it together
Results we’re proud of
2.5M+
Centre Transport
Organic Facebook reach through real driver stories – and a record high in driver recruitment enquiries.
3,000+
Enfield Business Awards
Nominations in a single week, from a community-led campaign across Facebook and local groups.
289
Automotive client
Direct phone calls from their Google Business Profile in one reporting period (July 2026).
Human first. Always.
You’ll never be passed around or left wondering what’s happening. You get a dedicated account manager – a real person who knows your business by name – and you can reach them however suits you.
Quick questions, quick answers
Everything in writing when you need it
Face-to-face catch-ups and reviews
Pick up the phone and talk it through
Consistent, honest communication from day one – so you always know what we’re doing and why.
Questions new clients ask us
We’ve tried to answer every question you could have before you sign up – honestly and in plain English. And if there’s one we’ve missed, just ask.
How quickly will I start getting enquiries?
It comes down to the foundations you already have. Is your website professional? Do you have plenty of Google reviews? Have you been posting on social media consistently?
If the answer is yes, new enquiries can start coming in very quickly. If those foundations need some work, we build them first – so it takes a little longer, but what we build keeps working for you.
Why is there a minimum term, and can I make it shorter?
We plan and create your content a month in advance, so your social media never goes quiet. Building your foundations and seeing real momentum takes a few months, which is why our minimum term starts from 3 months.
Everything is under review together, all the way through. We only want you to stay because you’re happy with the results – never because you feel locked in.
What happens if I want to leave?
After your minimum term, you can leave with one month’s notice. No awkward conversations – just let us know and we’ll hand everything over properly.
Do I need to give you my passwords?
No. You invite us as a partner or manager on each platform, so you stay the owner of every account. We’ll send you a simple step-by-step guide after you sign up.
What do you need from me to get started?
This onboarding form, your logo and any brand guidelines, access to your platforms (using our guide), and any photos or videos you have. Some packages also need regular photos and videos from you – they’re what bring your brand story to life.
How much of my time will this take?
Very little. Fill in this form once, then we share your content for approval. Consultancy is part of the service, so we recommend meeting at least once a month – and we’re always happy to talk more, especially at the beginning. Tell us who signs off content on your side and we’ll work around them.
Who will I be working with?
Carmel, Garry, Jas, Rianna and Jason – real people based in Enfield, London, who know your business by name. You’ll always have a real person to call.
Which platforms do you look after?
Facebook, Instagram, LinkedIn, YouTube, TikTok and your Google Business Profile, plus email marketing and your website. We’ll focus on the ones that bring you the most customers.
How will I know it’s working?
We report on the numbers that matter – calls, website visits, enquiries and bookings, not just likes – and check in for your feedback every quarter.
What is Website Wednesday?
Every Wednesday we check your website is safe from threats, free of broken links and running fast, so the visitors your social media sends are ready to become enquiries.
How do payments work?
Payments are taken monthly by Direct Debit, a month in advance. If your start date doesn’t line up with your preferred payment date, there may be a small pro-rata invoice to begin with.
Can I change my package later?
Yes. Your plan grows as your business does, and we’ll talk it through with you at your reviews.
Is my information safe?
Yes. Your answers come straight to our team and are only used to set up and look after your account. See our privacy policy.
Can someone help me fill in the form?
Of course. We’ll happily go through it with you on Zoom – call us on 020 3846 8888.
Still got a question? WhatsApp, call 020 3846 8888 or email info@lovingsocialmedia.com – a real person will answer.
All clear? Start my onboarding ↓Let’s get started
Three ways to do it – pick whichever feels easiest. There’s no wrong choice.
1. Fill it in right here
No Google account needed. Your answers come straight to our team, and you’ll get a copy by email.
Start below ↓2. Prefer Google Forms?
The same questions, on Google Forms. Handy if you’d rather fill it in there.
Open the Google Form3. Let’s do it together
Rather talk it through? We’ll go through every question with you on Zoom or over the phone.
Call 020 3846 8888What happens when you press send
Your answers come straight to our team – and a copy lands in your inbox.
Your account manager gets in touch to book your kick-off call.
Together, we create your 90-day plan – your roadmap for the months ahead.
We set up your WhatsApp group, so you can reach the team any time.
We plan your content a month ahead – and you approve every post before it goes out.
In the first week of every month, your report arrives and we talk it through with you.
Your onboarding form
Prefer email? info@lovingsocialmedia.com – we’ll book a time that suits you.
A glimpse of our work
Some of the businesses we’ve worked with – from opticians and clinics to garages and hauliers.
Social content that feels human
Your week with us
Here’s exactly what our team does for you, every single week.
Planning and creating your content – we aim to stay a month ahead, so you never go quiet.
Getting your content seen by the right people, in the right places.
Keeping your website up to date – great for conversions, click-throughs and SEO, and making sure AI can see you.
Picking up anything outstanding, and your up-to-date meetings with us.
Finding new opportunities to grow your business.
Your posts keep going out all weekend.
⭐ Every single day, we keep an eye on your reviews and online reputation.
Consultancy is part of the service
We recommend meeting at least once a month to review what’s working and plan what’s next. We’re always happy to talk more than that – especially at the beginning.
What our clients say
★★★★★
“By far the best place for marketing, they know what they’re doing.”
Michelle Yamansef · Google review
★★★★★
“If you’re an optician and you need social media you cannot go wrong.”
Simon Alexander · Google review
From local independents to national brands
Carmel, Garry, Jas, Rianna and Jason – the real people who’ll look after your marketing, Monday to Sunday.
Your monthly report
In the first week of every month, you get a clear report on how your marketing performed – and we talk it through with you, so you always know what’s working and what’s next.
Calls from your Google Business Profile
The people who got in touch
Who found you, and how
New reviews and replies
How far your posts travelled
What we’ll focus on, and why
A real example: one of our automotive clients received 289 direct phone calls from their Google Business Profile in July 2026.
Our story so far
Loving Social Media was built by Garry Kousoulou FBDO, a dispensing optician with 32 years in optics. Every strategy we use was tested on his own practice first – then shared with businesses like yours.
Opens Good Looking Optics in Enfield – optometry downstairs, media agency upstairs.
Becomes the first optician in the world to use Facebook for business – later featured in a Meta case study – and writes the first book on social media for opticians.
Garry starts looking after the marketing of local businesses – alongside running Good Looking Optics in Enfield.
Features on Channel 4’s Daddy Daycare, long before “media friendly” meant social media.
Finalist, AOP Dispensing Optician of the Year, for using social media to promote the profession.
Brings Gary Vaynerchuk’s UK book launch to Enfield.
Helps create 100% Optical, and speaks on social media at Vision-X Opticare, Dubai.
Sells the practice’s client base to focus fully on Loving Social Media.
Shortlisted for Digital/E-commerce Business of the Year, and recognised by the Mayor of Enfield for special service to the borough.
Asked to judge the Business Book Awards – reading over 70 business books a year to stay ahead – and named a finalist in the National Entrepreneur Awards.
Founds the Enfield Business and Community Excellence Awards, recognising outstanding local achievement.
Finalist for Most Inspiring Business Person at the National Entrepreneur Awards.
Curates the Borough of Enfield’s entry in the London New Year’s Day Parade. Becomes the first person to have spoken at every single 100% Optical, and judges the 2025 Optician Awards.
Invited to show at the Museum of Optometry. Becomes the distributor for ColourOn colour vision deficiency lenses across the UK, Ireland, Cyprus and Greece. Coordinates the Enfield Business Awards for the fourth year running, and joins the AI Business Society.
A massive thank you
Thank you for taking the next step towards a marketing collaboration with us – starting new conversations, and staying consistent with your updates, whether that’s on social media or your website.
We’re so excited for the future. Your next step is your 90-day plan – and we can’t wait to build it with you.